Connect & Collect

Due to the tier 4 restrictions being placed on the whole of mainland Scotland from December 26th, we will be unable to resume the Connect & Collect Service until week commencing 18th January at earliest.  
We apologise to customers for the further delay in bringing back this valuable service and thank you for your continued support and patience at this challenging time. 

Please note that our Connect and Collect and Book Return service is currently suspended. Through our free Connect and Collect service you can order a selection of books which will be chosen from one of our libraries by a member of staff. You will be emailed or phoned when your books are ready for collection, and asked to select a time-slot.  Collection of orders is by appointment only.

Placing your Connect and Collect order (currently suspended)

Complete the web form on the Forms section of this page to help our staff choose the best selection of books for you! 
There are separate forms for adult books and books for children and young people.
If you aren't able to access the internet to complete our Connect and Collect webform, we can take your order over the phone on these days and times:

Bearsden Library - 0141 777 3021: Tuesdays and Thursdays, 10am-1pm
Bishopbriggs Library - 0141 777 3155: Tuesdays and Wednesdays, 10am-1pm 
Lennoxtown Library - 0141 777 3151: Fridays, 10am-1pm  
Milngavie Library - 0141 956 2776: Wednesdays and Fridays, 10am-1pm 
William Patrick Library - 0141 777 3141: Tuesdays and Thursdays, 10am-1pm 

This will be our ‘temporary normal’. Connect and Collect is a manageable service for our temporarily reduced staffing levels and operating hours. Our normal holds system will resume when our branches fully open, our stock transportation system is reinstated and our wonderful staff are back in place. We hope you will enjoy the personalised service that Connect and Collect offers.

Please note that we are following strict quarantine measures for all returned stock, so the items in your order will have been quarantined for at least 72 hours, as advised by Public Health Scotland.

Book Returns (currently suspended)

If you have books on loan, these can be returned to our Book Drop bins on these days and times:

  • Bearsden Library: Tuesdays and Thursdays, 10am-6pm (from 27 August)
     
  • Bishopbriggs Library: Tuesdays and Wednesdays, 10am-6pm (from 8 September)
     
  • Lennoxtown Library: Fridays, 10am-5pm (from 11 September)
     
  • Milngavie Library: Wednesdays, 10am-6pm and Fridays, 10am-5pm (from 9 September)
     
  • William Patrick Library, Kirkintilloch: Tuesdays and Thursdays, 10am-6pm (from 27 August)

Book drop bins will be at the entrance of each of these libraries during these times for your convenience. All returned items will be quarantined for 72 hours before being checked in and removed from your account - this is for the safety of our staff and customers. Please don’t worry about fines, you will not be fined for books kept on loan during lockdown or book quarantine periods.

Please wear a face covering when in our libraries, and follow our advertised safety guidelines at all times.

Click image to enlarge

connect and collect flowchart